We’re excited that you want to come greet with us! Here is a little bit of information about our sign up process.

Types of Greeting: Our Honor Flights usually arrive at Dulles International Airport (IAD) on planes that the hub has chartered. There are also a few times when the veterans arrive on a scheduled commercial flight .  Occasionally, we also receive special charter flights at Signature Flight Services, a private terminal at Dulles. For most flights, we greet the arriving veterans in the main terminal outside TSA security (In The Terminal signup). For those few commercial flights, we have both Outside and Inside TSA security (At The Plane signup). For flights that have At The Plane sign-up, you will see this as a separate entry in the signup forms list.

In The Terminal greeter signup: This is the signup that greeters will use the most for a few reasons. You are NOT required to provide your personal information (date of birth) because you will not be going through TSA security to greet. You will be in the public area of the main terminal and you will typically get to spend a little more time greeting our heroes. This is the ONLY OPTION for GROUPS. This is also recommended for first time greeters. You can get a feel for how the process works, what a greeting is like, and what the expectations are for our greeters. This is the preferred location to greet for most people.

At The Plane greeter signup: This is the signup that allows us to have greeters go through TSA screening to meet our veterans at the gate as they deplane, to help us get the veterans from the gate to the mobile lounges, and to the main terminal in a timely manner to get to their buses. There is limited time to speak to the veterans in this role. This option does require you to provide your personal information on our website so that we can give this information to the airline ahead of time for gate access passes (GAPS). Please be sure your email address is entered correctly. This is our way of communicating with you about the flight. You will have to pass through TSA screening to go to the gate. There are limited number of gate passes for our greeters and this is at the discretion of the airline.  Another important point to consider is that you have to remain inside TSA security for the entire time until we return to the main terminal.  You also need to be at the airport 60 minutes before the flight is scheduled to arrive. If you are not, the escorts must leave without you. This is not recommended for first time greeters.

Once you sign up for a flight, you will receive a confirmation screen that your information has been submitted and you will also receive a confirmation email.  If you do not receive a confirmation email shortly after hitting the submit button, there may have been a misspelling of your email address. You will receive instructions about parking, where to meet, etc. via email from us between 48-36 hours before the flight.

Signups are closed between 48-36 hours before the flight in order to be able to get the information to the airport, the airline, the parking authority, and to our leads to prepare for the flight. 

Greeting the veterans: As the Veterans disembark, the greeters will clap and cheer. As each Veteran passes by, please thank them for their service, welcome them to Washington, D.C., and/or wish them well in their day, along with a heartfelt “Thank You!”

Reasonable sized banners/signs, U.S. flags, are allowed (remember, you will likely have to hold them while clapping). DO NOT bring balloons.

Veterans love it when active military personnel come in uniform. We flank both sides of the exit from the mobile lounge in this order: local WWII Heroes; Active Duty Military; Retired Military/Veterans; and then to greeters all the way out to the buses.

If you have any questions while you are at the airport, please see someone in the bright yellow shirts. They are our seasoned volunteers and they will do their best to provide the information you need! If you have any other questions about signups, please email us at heroeswelcomeiad@gmail.com.

We can’t wait for you to experience a greeting with us!!!